Job Details

Under general supervision, performs routine duties as an ED registrar, actively engaged in a variety of work related to the registration and/or reimbursement process for patients/family who present to the Emergency Department. Greets and enter the patient into the computer database. Selecting the correct medical record number and banding the patient. Interviews patients or their representative at the patients bedside to collect required registration data, and enters patient information into the computer database. Obtains required signatures, scans consents, print labels, directs or escorts patients to appropriate departments, performs related duties such as filing reports, answering telephones, updating computer records, scan insurance cards, collect ED copays, deductibles and other duties as assigned. The ED Registrar is accountable to the ED Registrar Lead for job assignment, station, and schedule. Utilizes ED Lead as resource for more complex and/or technical questions and concerns.

Valley Children’s Healthcare – one of the largest pediatric healthcare networks in the nation – provides Central California’s only high-quality, comprehensive care exclusively for children, from before birth to young adulthood. With more than 670 physicians and 3,500 staff, Valley Children’s delivers high-quality, comprehensive care to more than 1.3 million children in our service area. Our network offers highly specialized medical and surgical services to care for children with conditions ranging from common to the highly complex at our 358-bed stand-alone children’s hospital that includes 28 regional NICU beds. Our family-centered, pediatric services extend from a leading pediatric cancer and blood disorders center home on the West Coast, and a pediatric heart center known for its expertise and pioneering treatments, to a Regional Level IV neonatal intensive care unit (NICU), the highest level referral center between Los Angeles and the Bay Area. We participate in community initiatives, we support community efforts, we get involved where we can do the most good.

EXPERIENCE:

• Minimum of one year office or customer service experience required.
• One year medical office experience providing customer service, or in a healthcare environment such as a physician practice or hospital setting preferred.
• Bilingual skills desirable.
• Knowledge of EMR systems such as Epic, as well as related systems such as Experian and MyChart is desirable.
• Familiarity with Microsoft products such as Word, Excel and Outlook.
• Excelling communication skills, interpersonal skills, a positive attitude and a desire to provide exceptional customer service.

EDUCATION/LICENSES/CERTIFICATIONS:

• High School diploma as accredited by the US Department of Education or GED required

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Disclaimer:  Final compensation will be dependent upon skills and experience.