Job Details

Accountable for basic clerical and technical supportive services within a defined scope of practice under the direction of a licensed physician or surgeon. The multi-skilled employee who partners with providers and clinic staff to provide ongoing support services to maximize efficiency while ensuring optimal patient/family experience. Welcomes/rooms patient and family in a timely efficient manner and collects patient information and vital signs specific to the practice setting (medical history, medication usage, etc). Effectively utilizes Valley Children's Healthcare systems, software and modules effectively to perform job-related functions. Documents all pertinent information in a precise, clear manner. Functions as a patient care team member assisting licensed staff in the performance and provision of safe, service-oriented and efficient patient care.

The High Risk Infant Follow-up Program assesses the development of children under the age of 3. HRIF is a CCS (California Children’s Services) program aimed at assessing infants who are at a high risk for developmental delays. All babies who have either had a NICU stay or PICU stay and were born before the age of 32 weeks gestation or weighed less than 1500 grams at birth are followed in HRIF, as well as term babies with medical conditions such as congenital heart disease. During an HRIF visit the child receives a physical exam, a neurological assessment, a developmental assessment, and a family psychosocial assessment by a Social Worker. When a child is found to have developmental delays, referrals are made to other subspecialist such as Occupational Therapy, Speech Therapy, Physical Therapy and Audiology. In addition, many referrals are made to the patient’s local Regional Centers for Early Intervention evaluations. During an HRIF visit parents are taught about developmental milestones and given information on how to monitor their child’s development. A child is typically seen at 6 months of age, at 1 year of age, and the last visit is at 2 years.

Valley Children’s Healthcare – one of the largest pediatric healthcare networks in the nation – provides Central California’s only high-quality, comprehensive care exclusively for children, from before birth to young adulthood. With more than 670 physicians and 3,500 staff, Valley Children’s delivers high-quality, comprehensive care to more than 1.3 million children in our service area. Our network offers highly specialized medical and surgical services to care for children with conditions ranging from common to the highly complex at our 358-bed stand-alone children’s hospital that includes 28 regional NICU beds. Our family-centered, pediatric services extend from a leading pediatric cancer and blood disorders center home on the West Coast, and a pediatric heart center known for its expertise and pioneering treatments, to a Regional Level IV neonatal intensive care unit (NICU), the highest level referral center between Los Angeles and the Bay Area. We participate in community initiatives, we support community efforts, we get involved where we can do the most good.

EXPERIENCE:

• Completion of a Medical Assistant or equivalent program or equivalent experience in a healthcare environment as a Medical Assistant or other patient care role required
• Minimum six (6) months in a healthcare environment providing direct patient care preferred
• Bilingual skills preferred
• Ability to work in a team environment and manage multiple priorities in a timely manner
• Medical terminology skills preferred

EDUCATION/LICENSES/CERTIFICATIONS:

• High School diploma as accredited by the US Department of Education or GED required
• BLS – Basic Life Support within 30 days of hire or transfer into position
• MA – Medical Assistant preferred

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Disclaimer:  Final compensation will be dependent upon skills and experience.