Job Details

Under Practice Manager supervision, the Clinic Lead performs duties relative to the day-to-day front and back office operations of the department. Supports the practice manager in maintaining a patient centric focus. Responsible for assisting with physician schedules, building scheduling templates, and supporting the clinic workflow process. In partnership with the Practice Manager, monitor metrics such as patient access, no show rates, timely scheduling of patient follow ups, AccuReg results, payor selection, patient wait times, and authorizations as well as several other indicators. Maintains proficiency as a super user in the clinic's EMR systems. Provides support to frontline staff engaged in a variety of work related to the front and back end processes. Responsible for assisting the Practice Manager with training and development of the staff. This position will also assist in maintaining the coding, billing and receivables function for the clinic office.

Valley Children’s Healthcare – one of the largest pediatric healthcare networks in the nation – provides Central California’s only high-quality, comprehensive care exclusively for children, from before birth to young adulthood. With more than 670 physicians and 3,500 staff, Valley Children’s delivers high-quality, comprehensive care to more than 1.3 million children in our service area. Our network offers highly specialized medical and surgical services to care for children with conditions ranging from common to the highly complex at our 358-bed stand-alone children’s hospital that includes 28 regional NICU beds. Our family-centered, pediatric services extend from a leading pediatric cancer and blood disorders center home on the West Coast, and a pediatric heart center known for its expertise and pioneering treatments, to a Regional Level IV neonatal intensive care unit (NICU), the highest level referral center between Los Angeles and the Bay Area. We participate in community initiatives, we support community efforts, we get involved where we can do the most good.

EXPERIENCE:

• Minimum six (6) months experience working in a healthcare environment as a Medical Assistant preferred
• Bilingual skills preferred

EDUCATION/LICENSES/CERTIFICATIONS:

• High School diploma as accredited by the US Department of Education or GED required
• Medical Assistant Certification OR one year experience in a healthcare environment as a Medical Assistant required
• BLS – Basic Life Support is required within 30 days of hire or transfer into position

Have Questions?

Disclaimer:  Final compensation will be dependent upon skills and experience.